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Messenger SPAM


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Last updated: 22 October 2006; Supplements this Knowledgebase Article.

Preventing Windows Messenger SPAM

Recently, there has been a proliferation of SPAM via the Windows Messenger service. These are not your normal Internet Explorer pop-ups, nor are they the pop-ups associated with Instant Messenger applications such as AIM, Yahoo Messenger or MSN Messenger.

NetBIOS SPAM via Windows Messenger Service Pop-ups -- Prevent The SPAM with a properly configured firewall

While most instructions will tell you to disable the Messenger Service to rid yourself of these pop-ups, the real solution to this problem is to install a proper hardware or software firewall (or both) between your machines and the Internet.  If you already have a firewall, and it is not preventing these pop-ups, then it is not properly configured.

If you simply turning off or disable the Messenger service, but you do not deploying or configure a firewall (or other IP filtering solution), you will be leaving your system or network vulnerable to external NetBIOS attacks. It's only a matter of time before your system will be compromised by a direct attack, or some Internet Worm (similar to the Code Red, NIMDA or SQL Slammer outbreaks). 

To reiterate: If you're suffering from SPAM via Messenger Service pop-ups, then either your computer or your network or both are not properly protected. Turning off the service is not enough.

To stop this type of SPAM, you'll want to block inbound traffic to your NetBIOS/SMB ports (TCP/UDP 135, 137-139, 445). There is no reason to have these ports open for inbound Internet traffic.  If you must provide NetBIOS connectivity to remote networks, then be sure to deploy a VPN or, less desirably, restrict traffic via IP.

UPDATE: On July 16th, 2003, a patch was released for an RPC Vulnerability in Windows. Exploit code for the vulnerability was released less than a week later.  This vulnerability operates via TCP 135 and other ports, and will allow a machine to be compromised by a remote attacker.  The patch for this vulnerability can be found at Microsoft's security site. (It was also distributed via Windows Update).

A virus which exploits this vulnerability (Backdoor.IRC.Cirebot) has already been found in wild.


Messenger Service vs. MSN Messenger

In another episode of crazy Microsoft naming, there are not one, but TWO Windows components/services responsible for communication between systems. Both are generically referred to as the Windows Messenger Service.

People new to Windows 2000 and XP will likely hear this description and think of the Instant Messenger products such as Yahoo Messenger, AIM, ICQ and MSN Messenger.

People who have used NT 3.x and Win3.x will be more acquainted with the old school Messenger service which facilitates NET SEND messages.

The anti-SPAM information found in the previous section refers to the native, text-based service (Messenger) and not the GUI-based Instant Messaging app (MSN Messenger).

To address SPAM with the text-based service, be sure to lock down your NetBIOS connectivity from the Internet.

To address SPAM with the GUI-based app, don't tie your account to Hotmail or list your account in the public Messenger directory.


Instant Messaging Products

To add to the confusion, there are no less than four versions of Instant Messaging clients available from Microsoft today:

  •  Windows Messenger 4.7

  •  MSN Messenger 5.0

  •  MSN Messenger 6.0  (recently released)

  •  Instant Messenger for Microsoft Exchange 2000

MSN Messenger is more tightly integrated to Microsoft's MSN Internet Service, but works almost identically to Windows Messenger 4.7

Windows Messenger 4.7 is only available for Windows XP whereas MSN Messenger 5.0 is available for the following:

  •  Windows 98/ME

  •  Windows NT4

  •  Windows 2000

  •  Windows XP (Pro & Home)

MSN Messenger is also available for other platforms such as the Mac, the Pocket PC, and Microsoft TV.

There is reason to believe that there will be some consolidation among the Instant Messenger applications in the near future -- thankfully. In all likelihood, the Windows Messenger service will be around for a few more versions of the Operating System.


Removing MSN Messenger

For those people who prefer to use a different Instant Messenger product, and would like to properly uninstall the Windows/MSN Messenger application, just follow the instructions below:

  •  START

  •  RUN

  •  rundll32 advpack.dll,LaunchINFSection %WinDir%\inf\msmsgs.inf,BLC.Remove

  •  Reboot


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